Filter Settings

Introduction

Filters in Lucy provide an additional layer of protection to minimize false positives and control access to the platform's web pages. These filters, applicable both at the campaign and system-wide levels, enable you to allow or block specific IP addresses and user-agent strings. This feature enhances security by preventing unauthorized access and mitigating false-positive clicks caused by antivirus tools and spam filters.

Policies

Campaign Filters

Campaign filters are pre-defined lists of rules that can be loaded in to any campaign.

Create a Filter

To create a campaign filter list, go to the Campaign Filters tab and select + Add New. Give the list a name and client, then Save. Next select a policy and add IP addresses and/or user-agent strings to it. When you're done, click Save again.

Import Filters

You can also import rules from a CSV. To download a sample CSV file click the tooltip icon next to the import button:

Add Filter to a Campaign

After creating your campaign filters you can add them to any campaign by going to that campaign's Filter Settings.

Here you can add filters manually or import the pre-defined rules you've created:

System Filters

System filters are applied to every campaign.

Create a Filter

To create a system filter, go to the System Filters tab and select + Add New. Select either IP or User-Agent and enter a value and description for the filter. Then select a policy type. When you're done, click Save at the bottom of the page.

Automatic Filters

Lucy runs a background service that automatically detects bot-like behavior and adds the source IP(s) to the filter list with a "Deny Always" policy.