Mail Settings
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Lucy provides various options for mail delivery, accommodating different needs and preferences for security awareness campaigns. Below is a comprehensive guide to utilizing these mail delivery methods effectively. Administrators have two choices for setting up mail delivery: globally or at the campaign level. Global settings affect all campaigns but can be overridden by campaign-specific settings, which only apply to the selected campaign. This flexibility allows for customized mail delivery preferences on a per-campaign basis:
Lucy incorporates a built-in internal mail server (Postfix) as its default method for email delivery. This approach is straightforward and often used due to its direct integration within Lucy. To enhance delivery success, it's advisable to align the server's name with Lucy's Fully Qualified Domain Name (FQDN), potentially using a subdomain designated for mail purposes.
Global Settings
For broad application across all campaigns, Lucy allows the configuration of an external SMTP server via its general settings. This is particularly useful when aiming to circumvent spam filters that may block emails from new or untrusted IP addresses. Setting up involves adding your mail server details under "Settings -> Common System Settings -> SMTP Servers"; followed by a connection test to ensure proper setup. Please see our article on for more information.
Campaign-Specific Settings
Within individual campaigns, it's possible to specify a unique mail delivery method, overriding the global settings if needed. This flexibility supports tailored delivery strategies for different campaigns.
Although previously offered, the option to utilize a pre-paid, external mail server via HTTP for mail delivery is currently under construction.
This method involved using an API to communicate with external servers like Sendgrid, offering a reliable alternative when other delivery methods faced spam filter obstacles. Campaign-specific settings allowed for the selection of limited sender domains, with the system designed to prevent reply captures to ensure security and privacy.
