Plugin Settings

Navigate to Settings -> Submitted Email Settings -> Plugin Settings

Introduction

LUCY includes a "Phish Alert" plugin for various mail clients and browsers, enabling users to safely report suspicious emails with one click. The reported emails are analyzed by LUCY’s Threat Analyzer, enhancing the organization’s security by involving employees in proactive threat reporting.

The plugin has two main purposes:

1. Forwarding Suspicious Emails:

   • Users can forward emails to a predefined address (e.g., security team).

   • A custom message appears to the user post-reporting.

2. Reporting to LUCY:

   • Suspicious emails can be sent back to LUCY for analysis.

   • LUCY-generated emails are processed in campaign statistics.

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Technical Details

• The plugin is an unsigned MSI file programmed as a C++/COM object and bundled with Microsoft Visual C++ 2015 Redistributable. Loading time is around 10ms.

• The Office 365 version always uses the system's built-in web browser to send data to LUCY.

• Both the XML (Office 365) and MSI (Outlook) versions can utilize system proxy settings (if present) without additional setup.

Supported clients

• Office 365 (Desktop, Web, Mobile)

• Outlook 2016, 2019

• Outlook for Mac (2016, 2019)

• Gmail

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Features

General Settings

Category	Setting	Description

Language Settings

Category	Setting	Description	Outlook/O365/Gmail

Using "Send reports over SMTP" and "Use SMTP for receiving incident reports" will cause LUCY to intercept all emails to the reporter domain. In other words, recipients on the same domain as the reporter email will no longer receive any emails from LUCY.