Terms & Conditions

LUCY SECURITY AWARENESS PLATFORM TERMS AND CONDITIONS

PLEASE READ THIS END USER LICENSE AGREEMENT (THE "TERMS") CAREFULLY BEFORE SIGNING UP TO THE PLATFORM/S AND USING THE PLATFORM (AS DEFINED BELOW). BY ACCESSING OR USING THE PLATFORM YOU (THE "END USER" OR "YOU" OR "YOUR") ARE ACCEPTING AND AGREEING TO BE BOUND BY ALL THE TERMS SET FORTH HEREIN, INCLUDING THOSE ADDITIONAL TERMS AND CONDITIONS AND POLICIES REFERRED TO HERE AND/OR AVAILABLE BY HYPERLINK. THESE TERMS ARE BETWEEN YOU AND LUCY SECURITY SAAS LTD AND ITS AFFILIATES (DEFINED BELOW), WHICH SHALL INCLUDE BUT NOT BE LIMITED TO LUCY SECURITY SAAS INC, LUCY SECURITY SAAS PTE LTD AND LUCY SECURITY AG ("LUCY SECURITY"). BY USING THE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE REVIEWED AND AGREED TO LUCY SECURITY’S PRIVACY POLICY AVAILABLE ON https://lucysecurity.com/privacy-policy , AS UPDATED FROM TIME TO TIME. THESE TERMS FORM A LEGALLY BINDING CONTRACT BETWEEN YOU AND LUCY SECURITY IN RELATION TO YOUR USE OF THE PLATFORM, AND MAY BE UPDATED BY LUCY SECURITY AT ANY TIME AT ITS SOLE DISCRETION. IF YOU DO NOT AGREE TO THESE TERMS AND/OR THE TERMS OF THE PRIVACY POLICY, DO NOT ACCESS OR USE THE PLATFORM IN ANY MANNER WHATSOEVER.

For the purposes of these Terms “Affiliates” shall mean an entity controlled by, under common control with, or controlling such party, where control is denoted by having fifty percent (50%) or more of the voting power (or equivalent) of the applicable entity.

1. General

Lucy Security has developed a comprehensive cloud-based cybersecurity education platform that delivers skills-based training to organizations and educational institutions via its proprietary training modules (the "Products"), with the aim of training users to develop skills against emerging cybersecurity threats (the "Platform") (the "Products " and the "Platform", collectively, the "Platform"). You have purchased through Your organization or through one of Lucy Security's partners (the "Partner"), a limited right to access and use the Platform subject to the Terms, and now require access to the Platform . The Platform is provided to You on either Lucy Security’s proprietary software as a service basis (SaaS) platform or third party Learning Management Platform (LMS). Use of the Platform for any commercial purposes (including, without limiting the foregoing, for purposes of gathering information and/or using content published on the Platform) other than for Your own personal use, is absolutely prohibited. As the Platform is being continually evaluated and refreshed to ensure that You shall receive cybersecurity knowledge that remains relevant in an evolving cybersecurity landscape, Lucy Security may provide You with certain updates and upgrades to the Platform as they become generally commercially available. Lucy Security is not responsible for any information linked to from the Platform and/or which appears on websites or any other medium reachable through the Platform and/or for any information you relay to third parties linked to or which appears on the Platform.

2. Account

In order to access and use the Platform, You will be required to open an account and subscribe with Lucy Security under a personal account designated to You; You must complete the subscription process by providing current, complete and accurate information as prompted by the applicable subscription form. You will be also required to choose a password and a username. You are entirely responsible for maintaining the confidentiality of Your password and account. You are entirely responsible for any and all activities that occur under your account. You agree to notify Lucy Security immediately of any unauthorized use of your account/s or any other breach of security. Lucy Security will not be liable for any loss that You may incur as a result of someone else using your password or account, either with or without your knowledge. You may not use anyone else's account at any time. You may not share or transfer your subscription. You agree not to provide your username and/or password information to any other party without Lucy Security's express written permission. You must keep your account information updated and accurate at all times, including a valid email and address. You may not transfer or sell your account and user ID on the Platform to any other party. Lucy Security does not allow multiple users (networked or otherwise) to access the Platform through a single account and may cancel or suspend Your access to the Platform if you do this or breach any of these Terms without further obligation to You. Lucy Security reserves the right, in Lucy Security's sole discretion, to cancel unconfirmed or inactive accounts, or such accounts that their relevant subscription period with the applicable Partner has expired.

3. Grant of Rights

Subject to the terms and conditions herein, including but not limited to the receipt by Lucy Security AG of the Fees (as defined below) from the Partner, Lucy Security AG hereby grants to You, and End User accepts, during the applicable subscription period, a limited, revocable, worldwide, non-exclusive, non-transferable, non-sublicensable, right to access the Platform, and use it for cyber educational purposes in accordance to the applicable subscription period, training schedule and program identified under the applicable Agreement (as defined below).

4. Disclaimer

Without derogating any other provision stipulated hereunder, You acknowledge that in the event You subscribe to the Platform as part of your engagement with an Partner, Lucy Security shall have no responsibility to actually deliver or otherwise provide You with access to the Platform and that any and all liability, rights or obligations other than those set out herein shall be solely and exclusively between You and the Partner. Lucy Security shall have no liability with regard to any terms other than those set out herein.

5. Support Platforms

Lucy Security AG is under no obligation to provide the End User with support platforms. Any and all obligations with respect to Support Platforms shall be by and between the End User and such Partner. Support Platforms are subject at all times solely to the warranties and disclaimers set forth therein.

6. Fees

Any failure to make timely payment of the fees owed to Lucy Security by a Partner or your organization for access to the Platform, shall entitle Lucy Security to immediately terminate or suspend Your access to the Platform (either temporarily or indefinitely).

7. Relationship with Partner

In the event the Partner is no longer a Partner of Lucy Security AG, for any reason whatsoever, Lucy Security AG shall be entitled, at its sole discretion, to continue to provide You access to the Platform, provided that You pay Lucy Security AG directly or any third party so designated by Lucy Security AG the applicable Fees for the Platform in accordance with Lucy Security AG’s then applicable pricelist, commencing as of the date on which such Partner is no longer a Partner of Lucy Security AG. For the avoidance of doubt, Lucy Security AG shall not be liable or responsible for any claim, action, damage or loss incurred by the End User with respect to access to the Platform in the event that the Partner is no longer a Partner of Lucy Security AG.

8. Limitations

Other than the rights explicitly granted in these Terms, You shall have no other rights, express or implied, in or to the Platform. Without limiting the generality of the foregoing, You agree and undertake not to, and to not permit any third party to; (i) sell, lease or distribute the Platform, or any part thereof, or otherwise transfer any right to the Platform; (ii) reverse engineer, decompile, disassemble, or otherwise reduce to human-perceivable form the Platform’s source code and or any third party software provided by Lucy Security AG; (iii) modify, revise, enhance, or alter the Platform; (iv) copy or allow copies of the Platform to be made; (v) place the Platform onto a server accessible for use by any third party; (vi) use the Platform on any device that You do not own or control, and You may not distribute or make the Platform available over a network where it could be used by multiple devices at the same time except as required for its proper use and operation; (vii) represent that You possess any proprietary interest in the Platform; (viii) use the Platform in any illegal manner or for unlawful purposes; (ix) incorporate into the Platform any malicious code; (x) use the Platform beyond the scope of the right granted to You under Section 3 of these Terms; or (xi) provide any other person, including any subcontractor, independent contractor, affiliate, or service provider of the End User, with access to or use of the Platform.

9. Consent to Use of Data

9.1 The Platform enables You to add, create or use certain content which You provide or which is generated through your use of the Platform, including but not limited to personal information, photos, documents, comments, feedback, and reports (the "Content"). YOU ARE SOLELY RESPONSIBLE FOR SUCH CONTENT. Lucy Security may but is not required to back up any Content and is not responsible for any Content uploaded or otherwise made available by You.

9.2 You agree that Lucy Security AG may collect and use the content, technical data and related information, that is gathered periodically to facilitate the provision of software updates, product support and other services in connection with the Platform. Lucy Security may also collect data related or generated from your use of the Platform for statistical analysis and usage patterns analysis. Lucy Security may use or share this information, as long as it is in a form that does not personally identify You, to improve its products or to provide Platforms or technologies to You.

Opt out of data collection for usage patterns analysis and product improvementsOpt out of data collection of content and campaigns per client for product improvement

10. Disclaimer

10.15 THE PLATFORM IS PROVIDED TO YOU ON A "AS IS" BASIS, AND Lucy Security AG DISCLAIMS ANY AND ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OF NONINFRINGEMENT OF THIRD PARTIES RIGHTS OR THAT IT WILL BE PROVIDED ERROR-FREE, WITHOUT INTERRUPTION OR THAT THE PLATFORMS WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; Lucy Security AG SPECIFICALLY DISCLAIMS ANY AND ALL WARRANTIES AND REPRESENTATIONS WITH RESPECT TO ACCURACY. NO THIRD PARTY, DISTRIBUTOR, RESELLER, AGENT, OR EMPLOYEE IS AUTHORIZED TO MAKE ANY MODIFICATIONS, EXTENSIONS, OR ADDITIONS TO THIS WARRANTY.

10.16 UNDER NO CIRCUMSTANCES WILL Lucy Security AG, ITS DIRECTORS, OFFICERS, CONSULTANTS, EMPLOYEES, SHAREHOLDERS OR ANY OTHER PARTY ON ITS BEHALF BE LIABLE FOR ANY DAMAGE, LOSS OR EXPENSE (INCLUDING PHYSICAL INJURIES) WHICH MAY BE CAUSED TO YOU ANYONE ACTING ON YOUR BEHALF OR TO ANY THIRD PARTY IN CONNECTION WITH THE USE OF OR RELIANCE ON THE PLATFORM, AS THE CASE MAY BE, INCLUDING WITHOUT LIMITATION ANY DAMAGE, EXPENSE OR LOSS CAUSED AS A RESULT OF YOUR USE OF THE PLATFORM.

10.17 UNDER NO CIRCUMSTANCES WHATSOEVER WILL Lucy Security AG BE LIABLE IN ANY WAY FOR ANY DAMAGE OR LIABILITY ARISING FROM (I) ANY CONTENT (WHETHER PROVIDED BY Lucy Security AG OR UPLOADED BY YOU), INCLUDING, WITHOUT LIMITATION, FOR ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR FOR ANY INFRINGEMENT OF THIRD PARTY'S RIGHT, LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE CONTENT AND/OR THE PLATFORM; (II) PLATFORM DEFECTS RESULTING FROM THE USE OF THIRD PARTY PRODUCTS OR SOFTWARE; OR (III) THE UNAUTHORIZED USE OF THE PLATFORM OR USE OF THE PLATFORM IN A MANNER INCONSISTENT WITH THESE TERMS OR THE AGREEMENT.

11. Indemnity and Release

You shall indemnify, defend, and hold harmless Lucy Security, and its directors, officers, consultants and employees from and against all finally awarded costs, damages, losses and expenses, including reasonable attorneys’ fees and other legal expenses, due to a third-party claim; (i) arising from Your use of the Platform; or (ii) alleging that your Content infringes any right or interest of such third party. Without derogating the below, upon any dispute You have with one or more third parties (including but not limited to a Partner), you release Lucy Security (and its affiliates and subsidiaries, and Lucy Security'S and their respective officers, directors, employees and agents) from claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes. In entering into this release, you expressly waive any protections (whether statutory or otherwise) that would otherwise limit the coverage of this release to include only those claims which you may know or suspect to exist in your favor at the time of agreeing to this release.

12. Title & Ownership

Any and all intellectual property rights, including but not limited to materials, computer software (in object code and source code form), data or information employed by Lucy Security AG pursuant to these Terms, and any know-how, methodologies, equipment, or processes used by Lucy Security AG in connection with the Platform, including without limitation all patent, copyright, trademarks, content, trade secret and any other proprietary rights, are and shall remain the sole and exclusive property of Lucy Security AG and/or licensed by Lucy Security AG. These Terms and any Agreement do not convey to You an interest in or to the Platform, but only a limited right of use in accordance with the terms herein. Nothing in these Terms or any Agreement constitutes a waiver of Lucy Security AG's intellectual property rights under any law. In addition, without derogating from the foregoing, Lucy Security AG shall solely own any and all media, text, images, games, music, sounds, graphics, video, or other materials and content of any kind that is made available to You by the Platform.

13. Limitation of Liability

IN NO EVENT SHALL Lucy Security’S LIABILITY, UNDER, ARISING OUT OF, OR RELATING TO THESE TERMS, THE AGREEMENT, THE PLATFORMS OR THE PLATFORM (EVEN IF Lucy Security HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES), OR FOR ANY CLAIM BY ANY OTHER PARTY, EXCEED THE AMOUNTS PAID BY YOU OR THE PARTNER, AS APPLICABLE, TO Lucy Security AG DURING THE SIX (6) MONTHS PRECEDING THE DATE OF THE OCCURRENCE WHICH GAVE RISE TO THE CLAIM. IN NO EVENT WILL Lucy Security AG BE LIABLE FOR LOST PROFITS, LOSS OF USE, LOSS OF CONTENT OR DATA, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR PLATFORMS, OR ANY OTHER SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, HOWEVER CAUSED, AND ON ANY THEORY OF LIABILITY, WHETHER FOR BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY), OR OTHERWISE, WHETHER OR NOT Lucy Security AG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

14. Term and Termination

Subject to these Terms, the Agreement, and the receipt by Lucy Security AG of the Fees, Lucy Security AG shall provide You access to the Platform for a limited subscription period continuing for the term specified in Your applicable Agreement with the Partner. Without prejudice to any other rights, these Terms and your right to use the Platform automatically terminates if You fail to comply with any provision of these Terms or if Your Agreement is terminated or expires, for any reason whatsoever.

15. Platform Updates and Support

15.1 Lucy Security AG may, at its sole discretion from time to time, but has no obligation to do so, release Updates (as defined below) or new versions of the Platform. The End User understands that it is their responsibility to regularly check for Updates and install them promptly. If the End User does not install at least 1 in every 5 Updates released by Lucy Security AG, Lucy Security AG may, at its sole discretion, choose to discontinue technical support and assistance for the Platform. Lucy Security AG will provide notice to the End User of such discontinuation of support at least 30 days in advance.

15.2 Nothing in these Terms entitles You to receive any support, maintenance, updates, upgrades, content, or new versions of the Platform. Lucy Security AG reserves the right to designate any Updates, additional content, or features as requiring a separate payment or purchase of a separate subscription at any time. Lucy Security AG specifically reserves the right to cease providing, updating, or maintaining the Platform at any time, in its sole discretion.

15.3 Lucy Security AG has no obligation to provide maintenance and support services, including Updates:

15.3.1 for any but the most current or 5 immediately preceding versions or release of the Platform;

15.3.2 if the End User is in breach under these Terms; or

15.3.3 for any Platform that has been modified other than by or with the authorization of Lucy Security AG, or that is being used with any hardware, software, configuration, or operating system not expressly authorized by Lucy Security AG in writing.

15.4 For the purposes of these Terms, "Updates" means any updates, bug fixes, patches, or other error corrections to the Platform Lucy Security AG generally makes available to all licensees of the Platform.

16. Export Regulation

You acknowledge and agree that the Platform may be subject to export control laws and regulations in various countries, including but not limited to the United States, United Kingdom, and European Union, and that you will comply with all applicable laws and regulations. You agree not to export, re-export, or transfer the product or service to any prohibited country, person, or entity, or for any prohibited end-use, without obtaining the necessary licenses and approvals from the relevant authorities. You understand that failure to comply with applicable export control laws and regulations may result in civil and criminal penalties, including fines and imprisonment, and that Lucy Security may terminate the license if you violate these laws or regulations. You further acknowledge that the Platform may contain encryption technology, and that you are responsible for complying with any applicable encryption laws and regulations in your jurisdiction.

17. General

These Terms along with Lucy Security AG’s Privacy Policy constitute the entire agreement between the parties and may not be modified except by a written agreement signed by Lucy Security AG. If a court of competent jurisdiction finds any provision of these Terms to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to affect the intent of the parties, and the remainder of these Terms shall continue in full force and effect. You may not assign these Terms without Lucy Security AG’s prior written approval. Lucy Security AG shall be entitled to assign these Terms at its sole discretion. No waiver of any breach shall constitute a waiver of any prior, concurrent or subsequent breach of the same or any other provision, and no waiver shall be effective unless made in writing and signed by an authorized representative of the waiving party. These Terms shall be governed by and construed in accordance with the laws of Israel (without reference to its conflict of law principles) and the competent courts in Tel Aviv, Israel shall have the exclusive jurisdiction over any dispute arising from these Terms. The application of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded. Sections 4, 5, 6, 7, 9, 10, 11, 12, 13, 14, 15, 16 and 17 shall survive termination of these Terms and Agreement.