Lucy Awareness
Visit our WebsiteContact Support
  • Wiki Overview
  • Guides
    • Quick Guides
      • Create Your First Campaign
        • Adding a New Client
        • Register an Attack Domain
        • Campaign Setup
          • Selecting an Attack
          • Attack Settings
          • Awareness Settings
          • Recipients
          • Review
        • Whitelisting
    • Installing Lucy
      • On-Premise vs Cloud Installation
      • Architecture
      • Hardware Requirements
      • Network Communication
      • Installing Lucy
      • Post Installation
    • Manage Blacklisted Domains
      • Managing Google SafeBrowsing Alerts
    • Whitelisting a Lucy Server
      • Google Workspace Whitelisting
      • Microsoft O365 Whitelisting
      • File Attack Whitelisting
    • Attack Simulations
      • Attack Types
        • Data Entry Attack
        • Hyperlink Attack
        • File Attack
        • Portable Media
        • Smishing
        • Lures
        • QR Codes
        • Ransomware Emulation
        • Technical Malware Test
          • Malware Toolkit Test Suite
        • Mail & Web Filter Test
        • Email Spoofing Test
      • Attack Template Customization
      • Firewall Protection Interval
      • Email Tracking Technologies
      • Advanced Information Gathering
      • Regular Expressions in Login Fields
      • Copy a Website
      • Redirecting Users
    • Awareness Training
      • Awareness Template Customization
      • Awareness Only Campaigns
        • Using Multiple Awareness Trainings
      • Use extended method of tracking the end of the quiz
    • Reporting Plugin
      • Deploying Office 365
      • Deploying Outlook Native
      • Deploying Gmail
  • Application Screens Reference
    • Notifications
    • Statistics Dashboard
    • Campaigns Dashboards
    • Campaigns
      • New Campaign
        • Wizard Mode
          • Selecting an Attack
          • Attack Settings
          • Awareness Settings
          • Recipients
          • Review
        • Expert Mode
      • Campaign Settings
        • Configuration
          • Base Settings
          • Awareness Settings
          • Attack Settings
          • Schedule
            • Schedule Plan
          • Recipients
        • Advanced Settings
          • User Settings
          • Filters
          • Custom Fields
          • Reminders
        • Campaign Checks
        • Logs
        • Results
          • Summary
          • Statistics
          • Reports
          • Exports
    • Templates
      • Attack Templates
      • Awareness Templates
      • File Templates
      • Report Templates
      • Campaign Templates
      • Training Diploma
      • Download templates
      • Variables in Lucy
    • Users
      • Recipient Groups
      • End Users
      • End User Portal Settings
      • Administrative Users
      • Risk Score
    • Settings
      • Common System Settings
        • Domains
          • Supported TLDs
        • Firewall
        • Web Proxy
        • Mail Settings
        • SMTP Servers
        • SSL Settings
          • SSL for Campaigns
        • SMS Settings
        • Filter Settings
        • API Whitelist
          • API Routes
        • LDAP Servers
          • LDAP Sync Tool
        • LDAP Settings
        • Azure Applications
        • Azure AD Settings
        • SSO Configuration
      • Advanced System Settings
        • Advanced Settings
        • SSH Password
      • Submitted Email Settings
        • Custom Rules & Score Factors
        • Abuse Reports
        • Incident Autoresponder
        • Plugin Settings
      • Clients
        • Client Invoices
        • Client Invoice Settings
      • Backup and Restore
        • Backup Settings
      • Benchmark Sectors
      • Whitelabeling
      • File Browser
    • Incidents
    • Support
      • Status
        • Status
        • System Monitoring
        • System Health Check
        • Notifications
      • System Tests
        • Test Email
        • Performance Test
        • Spam Test
        • Mail Spoofing Test
        • Mail and Web Filter Test
      • System Logs
      • Manual
      • Update
      • Reboot
      • Mail Manager
      • Terms & Conditions
    • Account Settings
      • Two Factor Authentication
      • License
      • Invoices
  • Release Notes
    • 5.4
    • 5.3.5
    • 5.3.4
    • 5.3.3
    • 5.3.2
    • 5.3.1
    • 5.3
    • 5.2.1
    • 5.2
    • 5.1
    • 5.0
    • Version 4
      • 4.14
      • 4.13
      • 4.12.1
      • 4.11
      • 4.10.1
      • 4.9.5
      • 4.9.2
      • 4.9.1
  • Legal
    • EULA
    • Privacy Policy
    • DPA, Customer and Partner Info
    • Service Level Agreement
    • Confidentiality of Campaign Data
  • When to Contact Us
    • Contact Technical Support
Powered by GitBook
On this page
  • Introduction
  • How can I find out about available updates?
  • Automatically stay up-to-date
  • Scheduled Updates

Was this helpful?

  1. Application Screens Reference
  2. Support

Update

PreviousManualNextReboot

Last updated 10 months ago

Was this helpful?

Introduction

There are three types of updates for Lucy:

  1. Major updates make changes to the application code and environment. Major updates are not guaranteed to maintain compatibility with uploaded assets from earlier versions of the application.

  2. Minor/Patch updates apply hotfixes and other small patch fixes to the environment.

  3. Template updates are separate from version updates and are applied to our template server. Users receive notifications on their Lucy dashboard when new templates are available.

Navigate to Support -> Update


How can I find out about available updates?

If your workstation does not have the latest version of Lucy installed, you will receive an alert upon logging in. This alert only appears once per update - once a user on your workstation dismisses it, Lucy will not alert you about that update again.

You can check for updates at any time by going to Support -> Update. Click Check Update to initiate a connection to our update server so that Lucy can scan for available updates. If one is available you will see it for download:


Automatically stay up-to-date

Also starting in version 4.14 it is no longer necessary to pause campaigns before applying minor and patch updates, so you can use this setting safely with running campaigns.


Scheduled Updates

Another new feature in version 4.14, you can now schedule your updates to automatically download and install at a time of your choosing:

Click Scheduled Update and then configure your time and notification settings:

Starting in version 4.14 there is an optional Auto Update setting in the . With this setting your workstation will automatically download and install all minor and patch updates. Major updates still require manual intervention.

In order to receive system notifications from Lucy please ensure you have set the notification email in the .

Advanced System Settings
Advanced System Settings
Click "Update" to download and install the update