Awareness training through LUCY helps reduce susceptibility to phishing and malware by educating users about their risks. The platform offers:
Computer-based training accessible from any location.
Short, modular, customizable videos suitable for multi-session completion.
Tailored training topics and layouts for specific audiences.
Supplementary materials to reinforce training.
Multi-language support to ensure consistency across geographies.
Quizzes to assess learner comprehension.
Completion reports for compliance tracking.
Awareness training may use cookies for progress tracking.
Navigate to Templates -> Awareness Templates
Awareness Template Variations
LUCY provides a variety of ready-to-use e-learning templates, which are continually updated. These templates include rich media options like videos and interactive elements to enhance engagement.
Gamification in cybersecurity awareness training incorporates interactive challenges and rewards to engage participants, making learning about security protocols both fun and memorable.
For example, search for Who Wants to Be a Millionaire: Test your phishing know-how!
1 Pager templates in LUCY serve as immediate feedback mechanisms for users who have been deceived by a phishing simulation. These templates are designed to:
Quickly inform users of their mistake without causing panic.
Provide a brief, clear warning that explains the simulation's intent.
Encourage users to remain vigilant against real phishing attempts.
Suggest further training to improve their cybersecurity awareness.
For example, search for One Pager: Customizable template
These templates are fully customizable, allowing for the addition of pointers about the recent phishing simulation and the ability to upload custom images.
Microlearning in security awareness training uses short, focused modules to teach specific security practices, enhancing retention and fitting easily into busy schedules.
For example, search for Microlearning-Google sign in
Advanced Learning templates incorporate multiple quizzes, a final exam, and interactive tasks and videos to deeply engage learners and reinforce complex security topics.
For example, search for Information Security in Ai
Exam-only templates focus solely on delivering assessments to end users, testing their knowledge and understanding of security practices without preceding instructional content.
For example, search for Exam-Information Security in AI Exam
Video-only templates feature thematic characters and include interactive options, engaging users through narrative-driven content that illustrates security concepts and practices in an immersive format.
For example, search for Cyber Detectives Social Engineering Video or Kevin Vidoes
Awareness Template Directory Navigation
Accessing Templates -> Awareness Templates displays all the awareness templates available on your current server.
For instructions on downloading additional templates, please refer to our platform reference article titled "Download Templates".
Filtering
With Lucy's extensive template repository, using filters is advantageous to identify which templates are automatically translated into your preferred languages, relevance to your target audiences, category, or difficulty level.
The language filter displays all templates available in the chosen languages. Initially, only a subset of 10 languages is shown by default.
To locate languages not listed, utilize the language search bar.
The type section classifies the format of the content within the awareness templates. This helps in selecting a delivery method that will most effectively engage the target audience and reinforce learning.
Video:
Multimedia presentations often incorporating visual and auditory elements to illustrate security concepts.
Quiz:
Interactive assessments designed to test the audience's understanding of the security material covered.
Game:
Engaging, often interactive activities aimed at educating through play, enhancing retention of security principles.
Static:
Traditional, non-interactive content such as PDFs, images, or text documents providing information without user engagement.
Mixed:
A combination of various formats to cater to different learning styles and preferences within the audience.
Test:
Structured evaluations used to measure the audience’s knowledge and awareness of specific security topics.
Poster:
Visual content designed for print or electronic display, highlighting key security messages or practices.
Implementation
When editing an awareness template, use the Type dropdown to define the template's type.
This allows administrators to filter templates based on the mode of information delivery that best suits their campaign's objectives.
The target audience filter helps you find all awareness templates relevant to the specific group within your organization you are aiming to train or evaluate. Some awareness templates are tailor-made for technical staff like developers or system administrators, while others are suited for corporate users, including C-level executives.
End-user:
Content is intended for the general workforce or individuals who use IT systems and services.
Focuses on common security practices, phishing awareness, and safe internet habits.
IT Expert:
Tailored for professionals with technical roles in information technology.
Emphasizes strategic security planning, risk management, and policy enforcement.
Implementation
Select the target audience that corresponds with the group for which the awareness template is being developed.
This targeting ensures that the material is relevant and the language used is appropriate for the audience's role and level of expertise.
The Difficulty Level categorizes awareness templates based on the level of complexity and the knowledge required to understand the content. This classification aids in selecting the appropriate template that matches the intended audience's expertise.
Low Level:
Suitable for a broad audience, including individuals with minimal to no prior knowledge of security awareness topics.
The content is straightforward and uses basic language to ensure comprehension.
Medium Level:
Targeted at users with a moderate understanding of security concepts.
Templates include more detailed information and may introduce more complex terms, requiring a foundational level of security awareness.
High Level:
Designed for an audience with advanced knowledge of security awareness.
Complex concepts and industry-specific jargon are prevalent, necessitating a high degree of familiarity with the subject matter.
Implementation
When creating or editing awareness templates, select the appropriate difficulty level that best matches the complexity of the material and the intended audience's expertise level.
This categorization helps administrators to filter and choose templates that align with their educational goals and the knowledge level of their audience.
The duration section specifies the length of time required to complete an awareness activity or consume content. This information helps in planning and allocating appropriate time slots for security training sessions.
< 2 min:
Very brief content, suitable for quick reminders or tips.
2 - 5 min:
Short sessions that could include a brief video or a quick interactive activity.
5 - 10 min:
Moderate-length content providing a balance between detail and conciseness.
10 - 30 min:
Extended sessions for in-depth exploration of a topic, possibly including a short presentation or a comprehensive quiz.
30 - 60 min:
Half-hour to one-hour content is ideal for training modules or more extensive learning activities that include a mix of quizzes, interactive sessions, and exams.
> 1 hour:
Long-duration content, an in-depth training session, or a series of interconnected activities.
Implementation
When editing an awareness template, specify the estimated duration time required to complete the template.
The "Applying" filter is utilized to identify which awareness templates have previously been applied to campaigns, essentially highlighting the templates that are currently in use.
Search, Actions, and Sorting
The upper bar in the template directory offers functionalities such as search, the ability to perform actions specific to templates, and options to sort the displayed results.
The Search bar functions as a global search tool, allowing you to retrieve all templates that match your specified keywords.
Copy: Duplicate the selected template within the directory.
Restore: Import a previous Backup template.
Backup: Create a save point for the selected template to preserve its current state as a downloadable backup.
Delete Duplicates: Remove any identical copies of the selected template within the directory.
Delete: Permanently remove the selected template from the directory.
By default, templates are sorted from newest to oldest. However, you can choose to sort them alphabetically, by the date they were added, or by the date they were last customized.
This display toggle allows you to switch between viewing the template results as tiles or in a list format.
Tiles:
List:
Starting in Lucy version 5.1 you may select your favorite templates and use the "Starred" filter option to view them:
Dynamically preview an Awareness template
Lucy enables administrators to dynamically preview any template, allowing them to understand the construction, flow, and logic of both the email and landing pages.