End Users
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Users might not have time to finish an awareness course right away. They have the ability to the training, but you can also create a login page for your end users where they can access their custom training links at any time without needing to re-send an awareness email. They can also view their lifetime statistics, , and from completed courses.
You can enable the portal under within a campaign. Once the campaign is started Lucy automatically creates an End User account for each recipient (unless they already have one from a previous campaign).
Once the campaign is started the training scenarios will be added to each End User's page.
The portal page is created under the /user directory, so if your server address is https://my.lucyserver.com, the portal login will be https://my.lucyserver.com/user/.
After enabling the end user portal in the base settings you will be able to select your preferred method of providing credentials to the recipients.
There are three options for granting access to the end-user portal:
Attach the password to the email in a .txt file.
Send a password reset link (link variable: %user-password-reset%).
Use SSO (link variable: %user-login-url%).
On the Base Settings, set "Send Credentials Type" to "Plain text Password"
In this example, the user is informed of the Training Portal and the link variable (%user-profile-link%) to the portal is injected for the "Log in" word:
The password attachment is sent only once, with the first awareness campaign when End-User Profiles are enabled. Users will not receive credentials as an attachment again.
If a user needs to change their password, they can select "Forgot Password" on the End-User login page.
Existing End Users can be managed from the Users -> End Users page.
Administrators can view the portal page of any end user by selecting their email address. They can also update an end user's information and password by going to that user's User Settings page in the portal view.
The portal is divided in to three pages:
Overall Statistics
Courses
Account Settings
The courses page shows a user all of their courses organized by status:
On the account settings page a user can update their phone number and default language, reset their password, and enable two-factor authentication.
Lucy automatically creates end-user profiles for each recipient who receives an awareness training within a campaign, provided that the campaign has End-User Profiles Enabled in the .
End Users can also be created by importing recipients through or .
Enable "End-User Profiles" in .
Ensure the is configured to send emails.
Enable "End-User Profiles" in .
Ensure the is configured to send emails.
Ensure you have a .
To successfully send password credentials from your Lucy server, ensure you have a . This email address must have the relevant set up and pointed to your Lucy server.
Enable "End-User Profiles" in .
On the Base Settings, ""
Ensure the is configured to send emails.
Ensure was configured and tested.
SSO authentication for End-Users can only be configured for one IdP in
Test before sending out the Awareness campaigns
The main page of the portal displays the end user's and training scores, overall statistics, and a summary of their training courses and earned .
End users cannot change their email address. If a user's email must be updated they should contact their Lucy administrator who can edit their .
