Lucy Awareness
Visit our WebsiteContact Support
  • Wiki Overview
  • Guides
    • Quick Guides
      • Create Your First Campaign
        • Adding a New Client
        • Register an Attack Domain
        • Campaign Setup
          • Selecting an Attack
          • Attack Settings
          • Awareness Settings
          • Recipients
          • Review
        • Whitelisting
    • Installing Lucy
      • On-Premise vs Cloud Installation
      • Architecture
      • Hardware Requirements
      • Network Communication
      • Installing Lucy
      • Post Installation
    • Manage Blacklisted Domains
      • Managing Google SafeBrowsing Alerts
    • Whitelisting a Lucy Server
      • Google Workspace Whitelisting
      • Microsoft O365 Whitelisting
      • File Attack Whitelisting
    • Attack Simulations
      • Attack Types
        • Data Entry Attack
        • Hyperlink Attack
        • File Attack
        • Portable Media
        • Smishing
        • Lures
        • QR Codes
        • Ransomware Emulation
        • Technical Malware Test
          • Malware Toolkit Test Suite
        • Mail & Web Filter Test
        • Email Spoofing Test
      • Attack Template Customization
      • Firewall Protection Interval
      • Email Tracking Technologies
      • Advanced Information Gathering
      • Regular Expressions in Login Fields
      • Copy a Website
      • Redirecting Users
    • Awareness Training
      • Awareness Template Customization
      • Awareness Only Campaigns
        • Using Multiple Awareness Trainings
      • Use extended method of tracking the end of the quiz
    • Reporting Plugin
      • Deploying Office 365
      • Deploying Outlook Native
      • Deploying Gmail
  • Application Screens Reference
    • Statistics Dashboard
    • Campaigns Dashboards
    • Campaigns
      • New Campaign
        • Wizard Mode
          • Selecting an Attack
          • Attack Settings
          • Awareness Settings
          • Recipients
          • Review
        • Expert Mode
      • Campaign Settings
        • Configuration
          • Base Settings
          • Awareness Settings
          • Attack Settings
          • Schedule
            • Schedule Plan
          • Recipients
        • Advanced Settings
          • User Settings
          • Filters
          • Custom Fields
          • Reminders
        • Campaign Checks
        • Logs
        • Results
          • Summary
          • Statistics
          • Reports
          • Exports
    • Templates
      • Attack Templates
      • Awareness Templates
      • File Templates
      • Report Templates
      • Campaign Templates
      • Training Diploma
      • Download templates
      • Variables in Lucy
    • Users
      • Recipient Groups
      • End Users
      • End User Portal Settings
      • Administrative Users
      • Reputation Levels
    • Settings
      • Common System Settings
        • Domains
          • Supported TLDs
        • Firewall
        • Web Proxy
        • Mail Settings
        • SMTP Servers
        • SSL Settings
          • SSL for Campaigns
        • SMS Settings
        • Filter Settings
        • API Whitelist
          • API Routes
        • LDAP Servers
          • LDAP Sync Tool
        • LDAP Settings
        • Azure Applications
        • Azure AD Settings
        • SSO Configuration
      • Advanced System Settings
        • Advanced Settings
        • SSH Password
      • Submitted Email Settings
        • Custom Rules & Score Factors
        • Abuse Reports
        • Incident Autoresponder
        • Plugin Settings
      • Clients
        • Client Invoices
        • Client Invoice Settings
      • Backup and Restore
        • Backup Settings
      • Benchmark Sectors
      • Whitelabeling
      • File Browser
    • Incidents
    • Support
      • Status
        • Status
        • System Monitoring
        • System Health Check
        • Notifications
      • System Tests
        • Test Email
        • Performance Test
        • Spam Test
        • Mail Spoofing Test
        • Mail and Web Filter Test
      • System Logs
      • Manual
      • Update
      • Reboot
      • Mail Manager
      • Terms & Conditions
    • Account Settings
      • Two Factor Authentication
      • License
      • Invoices
    • Notifications
  • Release Notes
    • 5.4
    • 5.3.5
    • 5.3.4
    • 5.3.3
    • 5.3.2
    • 5.3.1
    • 5.3
    • 5.2.1
    • 5.2
    • 5.1
    • 5.0
    • Version 4
      • 4.14
      • 4.13
      • 4.12.1
      • 4.11
      • 4.10.1
      • 4.9.5
      • 4.9.2
      • 4.9.1
  • Legal
    • EULA
    • Privacy Policy
    • DPA, Customer and Partner Info
    • Service Level Agreement
    • Confidentiality of Campaign Data
  • When to Contact Us
    • Contact Technical Support
Powered by GitBook
On this page
  • Introduction
  • Customization

Was this helpful?

  1. Application Screens Reference
  2. Users

Reputation Levels

PreviousAdministrative UsersNextSettings

Last updated 6 months ago

Was this helpful?

Introduction

Each has their own reputation level based on the number of attacks they've been sent and the number of attacks they've failed. This reputation level can be leveraged in campaigns to send recipients specific attacks and trainings based on their level.

The formula for determining risk level is:

(1 - number of attacks failed / number of attacks sent) x 100

This number is then displayed as a percentage in the user's portal along with their reputation level:


Customization

Reputation level thresholds can be set by Lucy administrators under Users -> Reputation Levels:

The levels shown above are the default configuration. Administrators can add or remove levels as desired and define the rating and minimum number of attacks necessary to reach that level.

The icon associated with a level can also be customized, and this icon is displayed on the portal page of every end user:

end user