2-factor authentication in Lucy is based on Authy service, which allows you to login to the system using a security token obtained via the mobile application or via SMS message. In order to set up 2FA for your Lucy, you will need to go through a few simple steps:
You may either use our pre-configured API key or set up your own key. We strongly recommend to obtain your own API key for production setups, as using the pre-configured key will share your Lucy login information (emails, phone numbers and time of the login) with our Authy account. More than likely this is not what you need. By default Lucy has no 2FA API key configured and doesn't send any login information outside.
In order if you are running a test system and just want to check how 2FA works, you may use our test API key:
ROnCZuDlRyPYa9Cys0L1q4x08hIIN06m (just copy it and proceed to "Configure Lucy" section below)
At this step, you should already have an API key. Open Lucy interface and go to "System" → "Advanced Settings" in the main menu and paste your API key into "2FA" field, then hit "Save".
Now you're all set and can configure 2FA for your account.
All users in the system should configure 2FA for them on their own (as it sends SMS to their phone).
In order to do so, each user should:
A user will be logged out after configuring 2FA and the system will ask a 2FA token during the next login. In order to obtain a 2FA token, you may either use Authy mobile application or request a token via SMS.