Users might not have time to finish an awareness course right away. They have the ability to re-schedule the training (see this WIKI). But you have also the ability to create a login page for your end users where they can login and access their custom training links at any time, without the need to re-send an awareness mail.
The end-user view can be controlled by placing different widgets inside the portal:
Here is an example portal view from an end-user perspective:
LUCY automatically creates the end-user login profiles for each user, that is marked to receive awareness training within a campaign (phishing or awareness only campaign).
Automatically through the Autoupdate LDAP users feature > Import Enduser role users from AD group. Find more here.
Manually through the import from LDAP (LDAP Update Preferences > Imported User default role). Find more here.
The login is always created under the directory /user/ on your server. So if your server address is https://my.lucyserver.com, the end-user e-learning portal login will be under https://my.lucyserver.com/user/
With the first training email sent out, the user will receive a text attachment (in case the end-user training portal is enabled) that contains the link to the training portal and a password.
Or it can be a password reset link embedded into an awareness email. More below.
After the login, the user can:
First, check the box "Do not send emails" in Base Settings of the campaign so that the email will not be sent to the recipients added in the campaign.
This way end-users will be created before you start the campaign, and after the start they will receive assigned courses in their End User Portal.
The login credentials for accessing the EndUser portal are created and sent in an awareness message. There is no way to send such data again to an existing user however, there are several alternatives:
Navigate to the Settings menu > End Users > find the user you need to reset the password > click on the user email address to open the end-user profile page:
On the enduser profile page click "Change User Details" button:
Click "Change Password" and type in a new password for the user, then click "Save":
Deleting an end-user account will not impact its statistics. This account only gives access to the end-user portal.
The checkbox "Send password to the enduser" works as follows:
There is an option in the campaign settings that allows you to send a reset link instead of a plain text password for Endusers independently of the campaign type.
In order to perform a password reset one should use awareness emails variables:
End-users can either receive their credentials in plain text or set it via the link:
By default, when the campaign is started, Endusers receive an email with a .txt file attached containing the link to the End User Portal and End User password (users log in with the email).
To send the password reset link it is necessary to embed it into the awareness email.
The %user-password-reset% variable will only be turned into the personal reset link for a user in case if previously it was not sent.
For the users who already have their password instead of the password reset link there'll be empty space.
Both methods from above are meant to be used in combination with a customizable awareness email template within the scenario. So please feel free to adjust it to the current campaign structure.